COVID-19 UPDATE:
Orders are currently shipping out on Monday through Fridays at 4pm MST via Canada Post contactless parcel pick up. Also, Canada Post is not currently guaranteeing delivery times and packages are taking longer to get delivered. All orders are sent with tracking.
We highly recommend that you sanitize your packages when you receive them because we cannot guarantee who they have come into contact with on their journey to you. Please stay tuned for more updates that we post via Instagram! Follow us @Change.Toothpaste Thank you for your patience and understanding during this time!
SHIPPING
Change Toothpaste currently ships worldwide. Orders are sent out within 2-3 days of purchasing via Canada Post and are not sent with tracking.
Canada: Orders of $75.00 or more before taxes qualify for free shipping. Orders under $75.00 are charged a flat rate based on your location within Canada which is calculated at checkout.
USA: Orders of $75.00 (USD) or more before taxes qualify for free shipping. Orders under $75.00 (USD) are charged a flat rate. The buyer is responsible for imports, taxes, and duties.
DISCOUNTS
Multiple discount codes cannot be applied together. Free shipping over $75 (in CAD) or $75 (in USD) does not require a coupon code but only applies if your subtotal reaches $75 (in CAD) or $75 (in US) after discounts and before taxes.
PLEASE NOTE
Please verify all of your information before submitting your order. Ensure you include unit numbers, condo numbers, etc. and that your email address is correct. Change Toothpaste is not liable for orders that are delivered to the wrong address because of an error submitted by the purchaser. Change Toothpaste is not responsible for packages once they are in Canada Post’s hands. Also, if your package doesn’t arrive, Canada Post will open an investigation to track it down-please respond to their correspondence as this helps me to claim the expense of the missing products in the event that it can’t be found which in turn helps me to keep prices down. If Canada Post cannot find your package after their investigation, I will certainly send out a new one to you!
PAYMENT TYPES
You can pay via Credit card or PayPal. If you would like to pay via E-Transfer, please send an email to info@changetoothpaste.com before placing your order.
SHIPPING MATERIALS
All packages are sent in padded mailers with recycled content or cardboard boxes. Products are packed as flat as possible to conserve packaging materials and reduce waste.
To cut back on unnecessary paper waste, we do not include paper receipts or paper packing slips in your package unless you request it. You will receive an electronic receipt.